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SUBJECT TO CHANGE AT ANY TIME AT THE SOLE DISCRETION OF MCI

SERVICE AGREEMENT
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1-800-COLLECT CALLS (“1-800-COLLECT Calls”) are governed by terms (a) located within the following Service Agreement, (b) published by MCI Communications Services, Inc. ("MCI") in any other current 1-800-COLLECT materials or in other publications (e.g., General Service Agreement for Residential Customers); and (c) published in any applicable state tariff (collectively, the “Terms”). The Terms may be updated from time to time. For purposes of the Terms, “you” means the customer who places an operator-assisted collect call via dialing 1-800-COLLECT.

  1. By placing a 1-800-COLLECT call, you accept the Terms as they may be updated from time to time.

  2. To place any 1-800-COLLECT call, you dial 1-800-COLLECT and request the live operator or the automated operator system to connect you to a telephone number that you provide. If your call is accepted by the called station, then the call is completed and billed to the called number.

  3. 1-800-COLLECT calls from the U.S. to U.S. locations:
    You may place a 1-800-COLLECT call from any phone in the U.S. mainland, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and Mariana Island to any location in the U.S. mainland, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and American Samoa (excluding intra-Alaska). Please note that termination to Mariana Island or origination from American Samoa is not allowed. In-state calling is governed by state tariffs, if applicable.

  4. 1-800-COLLECT calls from the U.S. to international locations:
    You may place a 1-800-COLLECT call from any phone in the U.S. mainland, Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands to any location in Canada and over 130 other countries outside the U.S.

  5. 1-800-COLLECT calls from outside the U.S. to U.S. locations:
    You may place an operated assisted collect call via dialing 1-800-COLLECT from any phone in Canada and Mariana Island to any location in the U.S. mainland, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and American Samoa. Please note that termination to Mariana Island or origination from American Samoa is not allowed.

  6. Rates for domestic and international calls vary. For the specific rates applicable, please call 1-800-COLLECT and ask for a rate specialist or visit http://www.1800collect.com/docs2/rates.html. Calls made from international locations may have a higher per-minute rate than calls made from the United States. Higher rates may apply for calls completed to international wireless receivers.

  7. Completed calls will be rounded to the next higher full minute. If the computed charge for a call includes a fraction of a cent, MCI rounds the price of the call down to the nearest whole cent. All rates provided are in United States Dollars.

  8. MCI may deny or limit use of the 1-800-COLLECT service for any lawful reason. MCI reserves the right to block, without notice (consistent with governing laws and regulations), call traffic to or from specific countries, country codes, cities, city codes, local telephone exchanges, individual telephone stations, groups, or ranges of individual telephone stations, or calls using certain authorization codes, whenever MCI deems it necessary to take such action to prevent (1) the unlawful use of service; (2) nonpayment for service; (3) the use of service in violation of the Terms; or (4) network blockage or the degradation of service furnished to you or other customers. MCI will provide subsequent voice notification of such blocking or termination. MCI will unblock as soon as it determines it can do so without undue risk.

  9. MCI and its distributors and agents will not be liable for any failure of performance due to causes beyond its control, including, but not limited to, acts of God, fires, floods or other catastrophes, national emergencies, insurrections, riots or wars, terrorist acts, strikes, lockouts, work stoppages or other labor difficulties, preemption of existing services in compliance with any law, order, regulation or other action of any governing authority or agency thereof.

  10. MCI makes no express or implied representations or warranties about its services and disclaims any implied warranties, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose or use or non-infringement. MCI does not authorize anyone to make a warranty on MCI’s behalf and you may not rely on any statement of warranty as a warranty by MCI.

  11. You will indemnify, defend, and hold harmless MCI and its distributors and agents against all claims of loss or damage arising from use of the 1-800-COLLECT service by you or others authorized by you, including (a) allegations or claims for libel, slander, invasion of privacy, or infringement of copyright arising out of the material, data, information, or other content transmitted via the Card, and (b) all other allegations and claims arising out of any intentional act or omission by you or others authorized by you to use the 1-800-COLLECT service.

  12. MCI will not be liable for any act or omission of any other company or companies furnishing a portion of the service, or from any act or omission of a third party, including those vendors participating in MCI offerings made to you, or for damages associated with service, channels, or equipment that it does not furnish, or for damages that result from the operation of customer provided systems, equipment, facilities or services that are interconnected with MCI services.

  13. In no event will MCI be liable for any indirect, special, incidental, consequential, exemplary, or punitive loss or damage of any kind, including lost profits.

  14. With regard to any allegation, claim, or dispute related to use of 1-800-COLLECT service, including, but not limited to, claims for credits for interruptions, the liability of MCI will be limited as stated in the General Service Agreement for Residential Customers, a copy of which may be found at: http://www.mci.com/service/

  15. This section provides for resolution of most disputes through arbitration instead of court proceedings, trials, and class actions. Arbitration is final and binding. All disputes arising out of or related to these Terms (regardless as to whether the dispute is based in contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory) will be submitted either to the American Arbitration Association (“AAA”) or to JAMS (“JAMS”), for final and binding arbitration. The arbitration will be conducted under the AAA Arbitration Rules for the Resolution of Consumer-Related Disputes Commercial Arbitration Rules (“AAA Rules”) or the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”), respectively, as such rules are in effect on the date of commencement of the arbitration and as such rules are modified by these Terms. Either party may contact AAA in writing at AAA Central Case Management Center, 134555 Noel Road, Suite 1750, Dallas, TX 75240-6636 or JAMS in writing at 1101 17th St., NW, Suite 808, Washington, D.C. 20036. For more information regarding AAA or JAMS, you may visit their respective web sites at http://www.adr.org/ or http://www.jamsadr.com/. Under the AAA Rules and the JAMS Rules, you also may have the right to take qualifying disputes to small claims court. The arbitration will be based only on the written submissions of the parties and documents submitted to the arbitrator, unless the parties agree or the arbitrator orders otherwise. The arbitration will be conducted in accordance with the United States Arbitration Act, 9 U.S.C. 1-16 et seq. ("USAA"). The arbitrator will determine any controversy over whether an issue is arbitrable. The award may be confirmed and enforced in any court of competent jurisdiction. All post-award proceedings will be governed by the USAA. For any arbitration in which you claim less than $10,000, the Company will pay your filing fee with AAA or JAMS and all of AAA’s or JAMS’s other costs and fees. For claims between $10,000 and $75,000, you will pay a fee to the AAA or JAMS of no more than $125, and the Company will pay all of the AAA’s or JAMS’ other costs and fees. If you elect an arbitration process other than a document (“desk”) or telephone arbitration, you must pay your allocated share of any higher administrative fees and costs for the process you select. Except to the extent authorized by statute and awarded by the arbitrator, each party will bear the cost of preparing and presenting its own case. Any in-person arbitration proceedings will be held at the location that AAA or JAMS selects unless otherwise mutually agreed upon by the parties. Each dispute will be arbitrated on an individual basis and will not be consolidated in any action with the disputes or claims of other consumers or customers. No dispute or claim may be brought as a class action or as a private attorney general, and you will not have the right to act as a class representative or participate as a member of a class of claimants with respect to any dispute or claim related to 1-800-COLLECT services. Any dispute or claim arising out of or relating to these Terms must be brought within two years, or within the period of time provided by applicable statute, after the date on which the basis for the dispute or claim first arises.

  16. Customers may not modify or assign the Terms. In its sole discretion, MCI may modify and assign these Terms.

  17. No waiver of the Terms is valid.

  18. The Terms are binding upon you and MCI and upon, respectively, your and MCI’s agents and heirs. If any part or provision of these Terms is finally determined to be invalid or unenforceable under applicable law by a court of competent jurisdiction, then that part or provision will be ineffective only to the extent of such invalidity or unenforceability, without in any way affecting the remaining parts or provisions of these Terms.

  19. The Terms are governed by and construed under the laws of the State of New York and applicable federal law, without regard to choice of law principles.